SaaS Support Ticket System

Organize, manage, and control all support tickets:

Manage and control your entire support ticket system without lifting a finger. Create ticket categories, organize tickets, respond to them, and edit their status. Add multiple admins and agents, assign customer requests to them – and do so much more!

Keep track of everything in one place:

View a monthly support ticket chart, get a graphical preseView all your tickets and agents at a glance. Access the statistics of all your ticketsntation of all ticket categories, and more! – in just one dashboard.

Resolve tickets swiftly and effortlessly:

Add multiple admins and agents to resolve your customers’ tickets quickly – even when you’re busy with other tasks. Added agents and admins can access all generated tickets and resolve them in your place.

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Description

With Ticket developing SaaS, you can manage all your support tickets and agents in one place. With a live view of all your tickets and agents in one intuitive dashboard, you’ll have all the information you need to quickly resolve customer queries – without lifting a finger.

 

Make sure your clients have a great experience with your business. That’s where our team comes in. Our software was designed to make it easy for you and your team to help your clients. It helps you provide customer service that makes it easy for clients to trust your business.

 

You can’t be there every time your customers need your help. Yet, when they ask for support, they want a quick, enjoyable experience. Our software helps you let your clients know that you’re ALWAYS listening to their needs and getting to the bottom of their problems. With Ticket Software, your customers can easily create tickets and get their problems resolved by your agents in record time.

 

Create a Memorable Customer Experience

Create a quick and easy ticket generation process

Ticket SaaS makes creating tickets fun and simple for your clients. Your clients can select their query from a list of FAQs, fill the simplified form, attach files, submit, and receive a unique ticket ID – In a matter of seconds!

Communicate with your customers seamlessly

Keeping in touch with your clients just got a whole lot easier. Our software allows your clients to chat with your agents in real time, and get swift answers to their requests. They can even activate push notifications to stay on top of new updates.

Make it easy for clients to follow up on their tickets

Ticketing System makes it fast and easy for your clients to keep track of their tickets. Your customers can easily find the tickets they created, by using the ticket’s unique ID as reference.

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